Shop Policy

~ All my items are sold as seen and in pre-loved vintage condition (unless stated) so when purchasing an used item it's normal to expect some natural wear and smell due to age and use. 
If your item has that common vintage smell, try leaving it out to air overnight as it should resolve the problem, otherwise a wash is advised - the majority of my items are machine washable. Some items are cleaned prior to sale depending on level of care needed. 

I do my best to be fair in all my descriptions and any major flaws will be noted/photographed.


I will only accept returns on items that have been grossly misrepresented and all return requests must be reviewed and approved prior to acceptance. Please get in touch if you'd like to return an item before opening a return request on PayPal. 

Examples of approved returns include: wrong item sent, significant damage not included in the listing and/or a significant size discrepancy of at least 1 inch.


~ It's also important that you understand your measurements when buying vintage clothing. Vintage sizing and sizes on tags are usually very different than modern sizing. A lot of my stock comes from America where sizing is also different so please always follow measurements given. 

I am very careful when listing actual measurements in order to keep returns to a minimum. I also always add what modern sizes each item will fit best to make it easier for you. :)

 

Please make an informed decision before purchasing.

Read description and look at the pictures carefully. If you still have any questions, please ask preferably for a quicker reply via instagram - https://www.instagram.com/strawberryskyvintage/ or drop me a message via our instant pop up facebook messenger. 

I run the shop completely on my own but I do make sure I reply very soon. If you message me late at night or during weekends I might be off of work so please bear with me - I will reply asap and within reasonable time.

 

~ Thank you! :)